Privacy Policy
Last Updated: December 23, 2025
Welcome to Proicon! This Privacy Policy outlines how Proicon ("we" or "us") collects, uses, and protects the information you provide when using our website (https://proicon.ai) and related services.
1. Information We Collect
We collect and store the following user information:
- Name
- Email address
- Payment information
- Usage data and interactions with our service
- Feedback and support communications
Additionally, we use cookies and similar technologies to collect non-personal information about how you interact with our service.
2. Purpose of Data Collection
The data we collect is used for the following purposes:
- Processing orders and delivering our AI logo creation services
- Sending transactional emails (order confirmations, account notifications)
- Providing customer support
- Improving our services based on usage analytics and feedback
- Communicating product updates and relevant information
3. Third-Party Service Providers
We share necessary data with the following third-party service providers to deliver and improve our services:
- Stripe — Payment processing. Your payment information is handled securely by Stripe. Stripe's Privacy Policy
- Loops — Email communications. We use Loops to send transactional and informational emails. Loops' Privacy Policy
- Crisp — Customer support chat. We use Crisp to provide real-time customer support. Crisp's Privacy Policy
- Google Analytics — Website analytics. We use Google Analytics to understand how users interact with our website. Google's Privacy Policy
- Featurebase — Product feedback. We use Featurebase to collect user feedback and feature requests. Featurebase's Privacy Policy
- Microsoft Clarity — Behavior analytics. We use Microsoft Clarity to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay. Microsoft's Privacy Statement
4. Cookies and Tracking Technologies
We use the following types of cookies and tracking technologies:
- Essential cookies: Required for the website to function properly (e.g., authentication, session management)
- Analytics cookies: Help us understand how visitors interact with our website (Google Analytics, Microsoft Clarity)
- Functional cookies: Enable enhanced functionality such as live chat support (Crisp) and feedback collection (Featurebase)
You can manage cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of our service.
5. Data Retention
We retain your personal data for as long as your account is active or as needed to provide you with our services. If you request account deletion, we will delete your personal data within 30 days, except where we are required to retain certain information for legal or legitimate business purposes.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Right to Access: Request a copy of the personal data we hold about you
- Right to Rectification: Request correction of inaccurate personal data
- Right to Deletion: Request deletion of your personal data
- Right to Data Portability: Request a copy of your data in a portable format
- Right to Opt-Out: Unsubscribe from marketing communications at any time
To exercise any of these rights, please contact us at hello@abod.dev. We will respond to your request within 30 days.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
8. Children's Privacy
Our service is not directed to children under the age of 13. We do not knowingly collect personal data from children under 13. If we become aware that we have collected personal data from a child under 13, we will take steps to delete that information.
9. International Data Transfers
Your data may be transferred to and processed in countries other than your own. We ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.
10. Updates to the Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. For significant changes, we may also notify you via email.
11. Contact Information
For inquiries or concerns regarding your privacy, please contact us at hello@abod.dev
Thank you for choosing Proicon!